My Canvas website works wonderful on many various devices and browsers with one exception. If the user is on a MAC Book Pro and is using the touchpad to scroll, The site does not scroll easily. The site flickers and bounces and it is very difficult to scroll. I know the issue is with Safari and the touch bad because when the user scrolls the site with the scroll bar it works fine. The issue, is the client I developed the site for has a MAC and getting final sign off is becoming an issue. I tried disabling Parallax and that did not work and honestly I am out of ideas. Any help would be greatly appreciated. Below is a link to the site so that for your possible testing and triaging. I have also included the Invoice for the purchase to verify my purchase of Canvas. Thank you in advance.
MAC Book Pro - Scrolling Issue
2 replies · opened Sep 1, 2019
AalucidiSep 1, 2019
SSemicolon WebSTAFFSep 2, 2019
Hello,
We have just checked out your Website and it does not appear to be using Canvas or any of its codes which is why you might be facing these issues ;). We request you please consider checking this again and contact the appropriate Theme Author. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any issues with Canvas.
AalucidiSep 2, 2019
My apologies for the inconvenience.
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