11 replies · opened Jul 27, 2021
Good afternoon. This problem has appeared since yesterday. There is a request for two resources that are not responding. The site starts loading only after the connection is reset.
Slow loading occurs due to the loading of site components from third-party sources that are not available:
Hello,
We have just checked out your Website and the issue appears to be with some 3rd Party JS Plugins which is holding up the Page load. We have attached the image for reference.
We can assure you that the issue is not due to Canvas Template as everything is static. Make sure that your Media is optimized and CSS/JS are minified. Consider checking out these Suggestions: http://docs.semicolonweb.com/docs/getting-started/website-optimization-tips/ which should definitely help in speeding up your website.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I removed this code and the problem remains the same. On mobile devices, these two requests block display for up to 20 seconds - Screenshot_3, guys who work with the server said that these requests are blocking the display. What file or code initiates this process?
As I wrote earlier, no changes have been made to the code for a month, and this problem has appeared since yesterday.
Now we have created a second site on the server, and this site does not have this problem. - Screenshot_5
Three days ago in .htaccess added this code.
RewriteCond %{HTTP_HOST} ^www.xn----7sbahkcy7dprk.xn--p1ai$ [NC]
RewriteRule ^(.*)$ https://xn----7sbahkcy7dprk.xn--p1ai/$1 [R=301,L]
And some more changes on the server within a month.
https://youtu.be/b7_qVfS9RhA - Site loading more than 2 minutes
On all mobile devices
Hello,
The main.js and main.css you referring to is not from our Canvas Package. You can check the Default Files and you will not find any file with this name. This code is already there in your HTML File (check screenshot).
These Files are not there in the Canvas Package and has been added manually. Simply remove this code and please make sure that you double check the Codes before uploading to your Servers to cause any unexpected issues.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I have restored the pages from the last backup. The problem disappeared. Someone or something posted this code on all pages of the site.
Possibly a virus ...
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Glad that the issue was resolved. While I highly doubt that this is Virus as the URL says Kaspersky Labs along with an https://. Do you by chance use Kaspersky as your Antivirus and then Copying your Website's Codes using Browser's Inspect Element?
I have Kaspersky on my computer, I work with files via notepad ++
think he could be inserted along with the code via ctr + c / ctr + v?
Yes could be possible. Please ensure that the Codes are copied only from the Files opened in the Editor to avoid any unexpected issues.
Let us know if we can help you with anything else or if you find any further issues.
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