Logo shows as dark grey/black instead of white

1 reply · opened Oct 3, 2022

Bb223Oct 3, 2022

I copied all files to my webserver as explained in the Canvas instructions document, but the Canvas logo is not displayed as a white color as it is in the demo. I have reviewed the css files and all html files, but I can't find the error. It must be because I missed a setting somewhere, but I am out of things to troubleshoot.

Can you help me resolve this issue?

Also, I'm not sure if it's a related issue but the fonts on certain places within the website are slightly different than what is displayed when I open the HTML files directly from a folder saved on my desktop. The files on my desktop show exactly as the demo page on Semicolonweb.com's site does, so I have uploaded something incorrectly to my server.

Unfortunately, the server is behind a VPN and is not exposed to the internet, so I can only share the attached screenshot.

SSemicolon WebSTAFFOct 6, 2022

Hello,

The issue appears to be either with the Font File permissions or the Font File might not exist in your Folders. Simply open your Browser's Developer Console and you will be able to see the errors there might be with the Font Files which will definitely help in fixing the issue. You can also provide us with the Error Message here and we can help you troubleshoot this.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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