license issue

1 reply · opened Aug 20, 2019

Ttimlow45Aug 20, 2019

Hello. I just purchased Canvas. I am trying to get access to visual editor but it state I do not have license. Any help would be appreciated. puchase #b1c6fc48-4323-403c-9a04-60c552ed4e96

Thank you.

SSemicolon WebSTAFFAug 21, 2019

Hello,

Revolution Slider and Slider Editor comes bundled with Canvas and so you cannot use Canvas’s Purchase Code to activate the Plugin. Here is a detailed explanation: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins#what .

Additionally, if the New Slider link is active, means that the Visual Editor is already active and ready to use.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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