1 reply · opened Jun 23, 2021
Hello
I have just bought the Canvas theme, and while looking for instructions to install the themeI noticed a message that this is not a WordPress theme and cannot be used in WordPress.
I create all my sites in WordPress and would not have purchased this theme had I known that it was not for WordPress.
I would like a refund of the amount I paid as I will not be able to use it.
Thank you,
Rosemary Collins
Hello,
Apologies for the Inconveniences caused!
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded according to the Item Refund Policy. We Really Appreciate your Co-Operation & Valuable Patience.
Please consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new (without the Refund Request option).
Meanwhile, do let us know if we can help you with anything else.
Have the same question, or something new?
Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.
Reply on the dashboard