Jump error @block-tab-2

5 replies · opened Apr 8, 2021

DdocuFORMApr 8, 2021

Hi, I am building a new page with the block-tab-2. the individual tabs open as desired but the entire page always jumps to the top so that only the icons at the bottom of the screen are visible. where is my error?

SSemicolon WebSTAFFApr 8, 2021

Hello,

We are using this Block on the Interiors Niche Demo and it is working perfectly fine for us without any jumps: http://themes.semicolonweb.com/html/canvas/demo-interior-design.html . Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFApr 9, 2021

Hello,

Thanks for your Patience!

We have just checked out your Page and it appears to be working perfectly fine for us (check attached screencast). We suspect there is some Browser Add-on that is causing this. Please consider checking this out with a different browser or device to check if this occurs on them as well. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

DdocuFORMApr 12, 2021

Hi, thanks for checking and you're right. It's working fine in crome and edge. Only in firefox it'sjumping weird

SSemicolon WebSTAFFApr 12, 2021

Hello,

Thanks for your Patience and providing us with more details about this!

We have been trying to troubleshoot this and the issue appears to be with the Firefox Browser's inbuilt functionality causing the Tabs to Jump. We also noticed that once you add some content below the Tabs Section, this Jump will stop.

So, currently the only solution to stop this jump is to add additional content below the Tabs Section and meanwhile, we will try to come up with a much better and robust solution for this in the upcoming updates. Apologies for the Inconveniences caused!

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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