Canvas Support

JavaScript links, “#” don't work on mobile versions

4 replies · opened Jul 13, 2018

FFLAVEXJul 13, 2018

Hi Team

I've issues with these JavaScripts links. I've tested the mobile version of the site, and the video section 'RAZONES DE PESO PARA CONFIAR' it's a complete disappointment due to you have to tap/click on mobile version in order to see the video, and two things happen, the page is loaded again and then only one video can be displayed, once the action is taken and the page is reloaded, the same video is displayed instead of you selected another one.

Useful information:
Website: https://comprosuauto.cash
FTP data - User: comprosuautocristian - Pass: Fiesta.2019.2020

Thanks for your help.

Regards.

FFLAVEXJul 17, 2018

Hi

Why you skipped my post?

Regards.

FFLAVEXJul 18, 2018

Hi

6 days have been pass without a response from you. I can not charge for my work until I fix these issues.

PLEASE REPLY ASAP!

Thanks.

SSemicolon WebSTAFFJul 19, 2018

Hello,

  1. There is no need to use href="#" for the Video Links.

  2. The HTML5 Videos are blocked by Default on Mobiles Devices by the OS. So, Apple and Android do not allow playing of the Videos. If you would like to play the Video, consider using a Direct link to the Videos that would be visible only on Mobile Devices using the Bootstrap Display Responsive Utility: http://getbootstrap.com/docs/4.1/utilities/display/ . This way the User can Tap on the Videos and play the Video which would open on the Native Video Player of the Mobile OS.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

FFLAVEXJul 24, 2018

Hi Team

  1. You say that it's not necessary to use href=”#” but you missed to give me an alternative. In order to avoid the page reloaded, once the video/picture is selected on mobile version I replaced href=”#” with href=”#SectionName”. It's not elegant, but it worked.

  2. If Canvas it's responsive, the same features should run on all devices. I know the video background is not allowed on IOS or Android, but I thought that this section don't worked as video background. I'm not a developer, so I don't know how to implement this bootstrap utility you named. Anyway. Can you tell me why only the first video selected is displayed on mobile version?

Thanks.

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