Issues with Videos Not Playing on Mobile Browsers

Question

Hello,

I am currently creating new landing pages for my website that include background videos. While these videos autoplay on desktop browsers, they are not playing on any mobile browsers. Instead, a static JPG image is displayed. Even when I request the desktop version on mobile browsers, the videos still do not play.

Could you please assist me in resolving this issue so that the videos autoplay on mobile devices?

Thank you for your help.

SemiColonWeb · Accepted Answer

Hello, Simply use the Tag Codes from the Latest Version of Canvas: [ch pre] [/ch pre] This will enable the Video on Mobile Devices. Hope this Helps! Let us know if we can help you with anything else or if you find any further issues.