Issues with Background Video (Header)

2 replies · opened Nov 29, 2016

HHoferinoNov 29, 2016

Hello!

First of all. Its an awesome Template and perfect documentation I am glad I choose you.

Although I have some issues with the background video. Strangely I can see it on my computer but others not...

Could you please take a look at it and tell me whats wrong? I uploaded a .webm file

Website: www.livingwatersroatan.com

HHoferinoDec 2, 2016

Sorry. So I am wrong. The Video is showing in Google Chrome but not in Safari.

Thanks for your help

SSemicolon WebSTAFFDec 4, 2016

Hello,

We have just checked out your Website and you have added a WebM Video where there should be a MP4 Video. Please use a MP4 Video which has been properly optimized and converted using Handbrake so that it can play properly in all the Browsers.

Hope this Helps!

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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