5 replies · opened Mar 19, 2021
Hello,
Canvas 6.2 version (just updated)
Click on "Ask for a demo".
A form pops up. The captcha says the key is wrong. I checked the values of site key (inside the current page) and the secret key (inside form.php) and I cannot understand what could be wrong.
Help appreciated.
Thanks
Hello,
Please make sure that the Site/Secret Keys used are allowed on your Website and are for reCaptcha v3. Additionally, please provide us with a Valid Live URL as the one you have provided is invalid and does not work. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
https://vtisserand.fr/consulting
"Please make sure that the Site/Secret Keys used are allowed on your Website and are for reCaptcha v3."
Is Google Analytics account is required ?
Hello,
We have just checked out your Codes and the reCaptcha you are using on your Website is v2 but the keys are from v3 which is why it is not working. You can simply use the reCaptcha v2 Keys to fix this or you will need to use the codes from the contact-recaptcha-v3.html Template.
Google Analytics account is not required.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I do not understand what should be done for captcha V3.
Perfect. Many thanks solved with captcha key v2
Hello,
Glad that the issue was resolved.
If you plan to use reCaptcha v3, you will need to Create a New reCaptcha Key (as seen on the image attached).
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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