Issue with form submission

7 replies · opened Mar 22, 2022

Ttheshan01Mar 22, 2022

Hello, When I try to submit forms in any way, through js or php it just hangs and doesn't do anything. I found when i commented out the plugins.min.js link in the footer they submit. So I'm not sure what in there is causing the problem. But when i comment that line out alot of the other things go off so I want to make sure i can find the specific piece of code to fix or get help to fix.

SSemicolon WebSTAFFMar 23, 2022

Hello,

Apologies for the Inconveniences caused!

Normally, this should never happen but as you have mentioned an issue with the JS, there appears to be some conflict. Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more accurate assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Ttheshan01Mar 23, 2022

Hello,

No problem.

The pages in question are
www.simpletender/newjvtable.php
www.simpletender/newfooter.php

The jvtable form uses Javascript to run a calculation which doesn't run unless the
<script src="newstyling/js/plugins.min.js"></script>
is commented out.

But if this is commented out then some components dont work on the index page.

The subscribe on the footer also doesn't work in the same way if the js/plugins is commented out and this form uses php.

SSemicolon WebSTAFFMar 23, 2022

Hello,

The Links you have provided are invalid. Please provide us with a Valid Live URL so that we can check the issues and provide you with further assistance. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFMar 23, 2022

Hello,

We have checked out your Website and it appears that you are planning to use a Custom Form. You can simply add the .customjs Class to the .form-widget Element. Or you can simply remove the .form-widget DIV and use the Form individually as the .form-widget Wrapper enabled the AJAX Form Functionality which is used to send Form Responses to an Email.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Ttheshan01Mar 23, 2022

It works!

Thank you so much for the timely responses resolution of my problem.

I really appreciate the assistance.

Take care and once again thank you!

SSemicolon WebSTAFFMar 23, 2022

Very Happy to Help! :)

Glad your issues were resolved.

Please do let us know if we can help you with anything else.

Take Care and Have a Lovely Day ahead.

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