3 replies · opened May 11, 2021
I've tired to install this theme on my wordpress but it won't...it keeps spinning like it's doing something and it's not. I've tried twice with the same issue. Please help. I my trying to install the canvas theme.
Thanks
Hello,
Really Apologize for the Inconvenience but this is not a WordPress Theme but a Static HTML5/CSS3 Template so this cannot be installed on WordPress.
You can find WordPress related Themes only in the WordPress Category.
Please let us know if we can help you with anything else.
I didnt realize. Can I get a refund since I cant use it?
Thanks
Hello,
Apologies for the Inconveniences caused!
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded. We Really Appreciate your Co-Operation & Valuable Patience.
Please consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new (without the Refund Request option).
Meanwhile, do let us know if we can help you with anything else.
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