Instagram working on mobile view. Not desktop view.

Question

Hello I see that you already answered someone's concern about the Instagram feed not working, but it is actually visible on mobile viewing, just not desktop and not sure why. You can see what I mean by comparing your link on mobile and desktop viewing: http://themes.semicolonweb.com/html/canvas/widgets.html Maybe this will help to shed some light on the issue. Please let me know if this helps at all or if there is a way to have it working on the desktop view again. Thank you so much for all you…

SemiColonWeb · Accepted Answer

Hello, Thanks for your patience and for reporting this to us! What we have noticed after testing Instagram Widget heavily in the past few days, is that it works when the user is Authenticated to Instagram using his Account on the Device. If not, then the Widget displays blank. So if you are not logged in to your Account on Desktop, it might not work. This why it works on Mobile Devices but not Desktops. We are actively working on making the experience of using the Instagram Widget much better w…

micah_potter · Answer

Oh that makes sense about being logged in and it displaying on mobile view...you are right that I was not logged in on desktop. Thank you for your reply! The Instagram feed is pretty cool to have...but obviously some things are outside our control. Cheers!