Please let me know why Instagram widgets have stopped working. This is throughout entire theme.
http://themes.semicolonweb.com/html/canvas/contact-3.html
Thanks!
7 replies · opened Nov 23, 2020
Please let me know why Instagram widgets have stopped working. This is throughout entire theme.
http://themes.semicolonweb.com/html/canvas/contact-3.html
Thanks!
Hello,
Apologies for the Inconvenience caused due to this!
Unfortunately, these changes are directly from Instagram, as they have made many changes to the APIs in recent times and requires the use of the Basic Display API: https://developers.facebook.com/docs/instagram-basic-display-api/ which is insanely complicated and the Access Token required to run the APP and display the Shots is short-lived and expires in 1 Hour. You will need to convert it to a Long-Lived Access Token and then refresh it every 60 days to keep your Instagram Feed on the Website working. Here is the complete guide to make this work using the Instagram Graph APIs: https://andrewly.medium.com/an-easy-guide-to-use-instagrams-new-api-in-2020-cd353b35c749 .
We are actively working to make this process easier in the coming updates and will keep you informed about the developments. But, currently, the only way to use Instagram Feeds on your Website is to use the settings available with Canvas.
Thanks for Understanding.
Let us know if we can help you with anything else or if you find any further issues.
So what was included in CANVAS theme that has been working up to now does not work anymore? Is there an easy fix to get it back up and running for now until the next CANVAS update?
I dont know how to do API work.
Hello,
Unfortunately not. This is something that has been recently changed and restricted by Instagram. They are cracking down on this big time and heavily limiting the APIs to only Individual Users for more Privacy. Unfortunately, in the Future Updates, each user has to create their own Access Token by going through the Entire Process, for the Widget to work properly. If we are able to easily integrate this in the updates, we will provide detailed documentation on how to work with this along with tools to generate a Long-Lived Access Token and the ability to refresh it. But until then this will only work once Instagram enables and eases the Public APIs again.
Let us know if we can help you with anything else or if you find any further issues.
ok, I will try to follow the steps here...https://andrewly.medium.com/an-easy-guide-to-use-instagrams-new-api-in-2020-cd353b35c749
if i get stuck will you be able to help?
Hello,
Unfortunately, since this is currently not the default method provided by Canvas to display Instagram Feeds, you will need to manually integrate this. However, we are actively working on this and will try integrating this within the next 2 weeks.
Let us know if we can help you with anything else or if you find any further issues.
Hello,
We have tried working on this! Consider using the updated js/plugins.min.js File attached in this reply.
Then:
Then add the following code in the HTML File just after the js/plugins.min.js JS File Linking:
[ch_pre]var scwInstagramToken = 'your-access-token';[/ch_pre]
This should work fine for now. But this is strictly experimental and currently, there will be no further support provided on this as this is something that is not officially included with Canvas at the moment.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
thanks! I will give this a try.
Have the same question, or something new?
Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.
Reply on the dashboard