instagram widget

3 replies · opened Sep 19, 2018

SSiHaakSep 19, 2018

Hi,
i am trying to get the instagram widget to work on my page. (https://kjg-herz-jesu.info/)
I've changed SEMICOLON.widget.instagramPhotos( ‘36286274.14661be.9a5851191e5142c98c6d5ffd026db8e4’, ‘14661befee3e4b4b973fc88adc617c41’ );
in the functions.js to reflect my data and added the the instagram user id like this:

<div class="widget clearfix">
<div id="instagram-photos" class="instagram-photos masonry-thumbs grid-5" data-user="7405644864" data-count="1" data-type="user"></div>
</div>

unfortunately i do not see any results. looking at the developer console the following error is showing when the widget is added:
TypeError: results.data is undefined

Do you have any idea how to solve this?
Thank you

SSemicolon WebSTAFFSep 20, 2018

Hello,

We have checked out your Page and you seem to be using a really really Old Version (v2.5) of Canvas. The Instagram Plugin has been updated since and the Codes have changed accordingly. Please update to the Latest Version of the Template to ensure maximum compatibility. Updating to the Latest Version should automatically resolve the issue as well.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SSemicolon WebSTAFFSep 21, 2018

Hello,

Since you are using such an Older Version of Canvas, it is not recommended to Upgrade directly from v2 to v5 as there are 100s of Additions/Changes/Fixes since your version of Canvas. It is highly recommended to rebuild from the Latest Version in order to prevent any unexpected issues. Please check the Documentation > Changelog Section for Complete List of File Changes. Additionally, please check the Documentation from the Downloaded Package from ThemeForest for the Latest Content.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard