5 replies · opened Mar 28, 2023
Hi,
I want to use the instagram widget. i have follow every step of that : "https://docs.semicolonweb.com/docs/widgets/instagram-widget/ " and correctly add my token. but nothing work.
I only have "Fetching Photos from Instagram..."
when i try the API with my browser, the token work.
Do you have an idea ?
Hello,
Apologies for the Inconveniences caused! Currently, we have no reports from users of this not working so there might some issue with the API Permissions on your Access Token.
Please provide us with a Live URL so that we can check out the exact issue and provide you with more accurate assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
You can find the website at : https://buldepoils.com
The instagram module is use at the end of index page
Hello,
The File which fetches the Instagram Photos is not executable: https://buldepoils.com/include/instagram/instagram.php which is why your Instagram Feed does not work. Make sure this is executable on your Servers and the issue will be automatically resolved.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Oh i'm so sorry for this dumb mistake...
I have run php but now the prompt of instagram.php is a void table "[]"
Hello,
Firstly, please make sure that the include/instagram/cache/ is writable by the servers. 775 CHMOD Permissions should be sufficient. If it still does not work after this, you will need to provide us with your FTP Details so that we can look into this and fix this for you. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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