Hi I've made the tutorial for the instagram feed, but it doesn't loads.
I have also changed the token in instagram.php but it still doesn-t load.
What can I been doing wrong?
Thanks in advance
P.S.: Great Theme.
9 replies · opened Oct 5, 2021
Hi I've made the tutorial for the instagram feed, but it doesn't loads.
I have also changed the token in instagram.php but it still doesn-t load.
What can I been doing wrong?
Thanks in advance
P.S.: Great Theme.
Hello,
Thanks so much for the Kind Words! :)
We have checked out your Website and the issue is because the instagram.php File does not exists on your Servers: https://76niserver.azurewebsites.net/76ni/include/instagram/instagram.php . Simply uploading this file should fix this issue.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi, sorry for the delay, but unfortunately it doens't work yet as you can see in the preview image in attach.
Thanks in advance for your answer
Bruno Guerra
Hello,
We have checked this out again and the File that the Instagram APIs are requesting is still not added to the Server (please check the image attached). Simply make sure that you upload this File and this issue should be automatically resolved.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi,
the file is in the right place with the toke, why doesn't it recognize it?
Can you please, enlighten me on why this isn't working. I can't see no other way.
Thanks
Hello,
This appears to be an issue with your Servers and your Hosting Provider should be able to help you out with this as we do not control the visibility of the Files on the Servers. Normally this should work perfectly fine by default and you just need to change the Access Token. That's it! But as in this case, the File is not found on the Server even after uploading it, please contact your Hosting Providers and inform them about the same and they should be able to tell you why this is happening and provide you with solutions.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi,
I've uploaded the website onto a new server, and now I don't have the error, but it still doesn't work.
You can see it at
https://www.76newideas.com/2022
Can you please help me?
Thanks
Bruno Guerra
Hello,
We have checked out the New File and it appears to be returning a Blank File: https://76newideas.com/2022/include/instagram/instagram.php . Can you please provide us with your FTP Details in a Private Reply so that we can check out the exact issue and try fixing this from our end. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi, I'm renewing my Instagram API and Facebook developer account for the instant. I will returning to you later if I have more questions.
Thanks a lot for your time.
Best regards
Bruno Guerra
Hello,
Sure, please let us know if you are facing any further issues with this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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