info on Speed Optimization Services

7 replies·opened May 13, 2024
L
layer0May 13, 2024

Greetings,
on January 15th we paid $99 for the service in question but then we did not receive any response to our request.

L
layer0May 16, 2024

please can I have some news?

S
SemiColonWebSTAFFMay 16, 2024

Hello,

We really apologize for the extreme delays in providing with the optimization services for your Website. We will be contacting you shortly through email for further information and starting work on your Website.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

L
layer0May 16, 2024

ok thanks, I'm waiting for yours

L
layer0Jul 22, 2024

please
Can i have a refund?

S
SemiColonWebSTAFFJul 25, 2024

Hello,

Apologies for the Delays on this. We have been going through a complete overhaul of our Team. Is it possible for us to start on this again for you? We will make sure that we look into this promptly. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

L
layer0Jul 25, 2024

Greetings.
ok I can wait but I would like to understand if and how you can help me improve the speed of the site.
Thank you

S
SemiColonWebSTAFFJul 26, 2024

Hello,

Thanks for your Patience. We are analyzing your Website and will be getting back to you within the next 6-8 hours with the details on optimizing your Website.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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