2 replies · opened Apr 15, 2021
Hello,
I purchased this theme thinking that It was a Wordpress theme and it was my mistake completely. Can I by any chance get a refund for this Canvas theme? I didn't look properly before buying and I understand that It was me who did this blunder, but Can I still get a refund for the same?
Thank you so much.
My purchase code is 2def1bb3-9c33-44d3-b030-35265c0f6ba2 on themeforest and I realized as soon as I observed the size of this theme.
Hello,
Apologies for the Inconveniences caused!
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded. We Really Appreciate your Co-Operation & Valuable Patience.
Please consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .
Meanwhile, do let us know if we can help you with anything else.
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