I thought I had bought a theme, not a template

1 reply · opened Oct 13, 2020

CchocgannetsOct 13, 2020

Hello
I obviously made a mistake and bought a template instead of a theme which is what i was needing!
Could i please get a refund
thank you
liliana

SSemicolon WebSTAFFOct 13, 2020

Hello,

The Title of the Item on the ThemeForest Website says: "Canvas | The Multi-Purpose HTML5 Template".

Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded. We Really Appreciate your Co-Operation and Valuable Patience.

Please consider contacting Envato directly: https://help.market.envato.com/hc/en-us/requests/new .

Meanwhile, do let us know if we can help you with anything else.

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