I have buy a liance,but I can't visit google.com to download psd file.

5 replies · opened Feb 27, 2019

YyangliuweiFeb 27, 2019

Hi,I am from china,I have buy a liance,I can't visit google.com in our country,so I cann't download psd file,but I need it.
can you send psd file to my email address?
thank you.

here is my liance:

Item ID:
9228123

Item Purchase Code:
2eebea0f--4827-a291-ecdf3687

Purchase Date:
2019-02-26 20:04:45 UTC

YyangliuweiFeb 27, 2019

thank's for reply.
Our country blocked google.com,facebook.com,twitter.com,there is a lot of world famous sites are all blocked by our government。here cannot use any of google's service such as google driver,google email.maybe the downlink is ok,but I just cannot visit it.

YyangliuweiFeb 27, 2019

Hey, are you still there?
can you upload psd file to themeforest.net?
themeforest.net is ok ,I can visit it.I can download file from this site.

SSemicolon WebSTAFFFeb 27, 2019

Hello,

We Really Apologize about the Inconveniences caused but unfortunately, ThemeForest does not allow us to Upload Additional Files. Additionally, all the File Sharing Websites like Google Drive, Dropbox are blocked in China. You will need to use a VPN in order to Download the Files. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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