3 replies · opened Sep 22, 2023
I bought the package and didn't find the installation easy. I generate the files suggested in the guide and they don't work when I import them into Wordpress. Please provide an easier or more practical way to install on Wordpress.
Hello,
Apologies for the Inconveniences caused but this is not a WordPress Theme but a Static HTML5/CSS3 Template (as the Title of the Item says) so this cannot be installed on WordPress.
You can find WordPress related Themes only in the WordPress Category.
Please let us know if we can help you with anything else.
Could I then cancel the purchase and you refund me? For some reason, this theme appeared in my search for WordPress themes and I got confused
Hello,
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been already Downloaded since this is a Digital Product, and additionally the Title of the Item already suggests this is an HTML5 Template. We Appreciate your Co-Operation & Valuable Patience.
You can consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .
Meanwhile, let us know if we can help you with anything else. Thanks.
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