I can't program a CUSTOM FORM, sendemail.php doesn't exist in my canvas version.

Hello good afternoon. I'm having a problem developing my site forms. I checked the questions solved in this FAQ but none solved my problem. Unfortunately, template-contactform only offers the fields name, phone, email and etc. But I need a field to fill in something similar to the US SSN, address, neighborhood, city, state, and so on.

Other people have had the same problem in 2016 and asked in this FAQ how to solve the problem. However, in the 2019 version there is no "sendemail.php" in the "include /" folder. That's why I can't edit the fields I need.

I could use the "template-contactform-name" tools for the fields I need, but it's not correct and will generate problems in the future. So I need a solution: how to customize a form?

(Below you can check the page's Active URL. You will notice that it is in Portuguese because we are not American. But that won't be a problem reading the code.)

Thanks for the comprehension.

SITE FORM: https://erudicaoinvestimentos.com.br/mesa_proprietaria/pre-cadastro-mesa-proprietaria

<form class="row" id="template-contactform-email" action="include/form.php" method="post" enctype="multipart/form-data">
										<div class="form-process"></div>
										<div class="col-12 form-group">
											<label>Nome Completo (conforme documento oficial):</label>
											<input type="text" name="template-contactform-name" id="template-contactform-name" class="form-control required" value="" placeholder="Coloque o seu nome completo">
										</div>
										<div class="col-6 form-group">
											<label>CPF:</label>
											<input type="text" name="cpf" id="cpf" class="form-control required" value="" placeholder="Coloque o seu CPF">
										</div>
										<div class="col-6 col_last form-group">
											<label>RG:</label>
											<input type="text" name="rg" id="rg" class="form-control required" value="" placeholder="Coloque o seu RG">
										</div>
										<div class="col-12 form-group">
											<label>Email:</label>
											<input type="email" name="template-contactform-email" id="template-contactform-email" class="form-control required" value="" placeholder="Coloque o seu Email">
										</div>
										<div class="col-md-6 form-group">
											<label>Gênero:</label>
											<div class="btn-group btn-group-toggle d-flex" data-toggle="buttons">
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="event-registration-gender" id="event-registration-gender" autocomplete="off" value="Masculino"> Masculino
												</label>
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="event-registration-gender" id="event-registration-genderevent-registration-gender" autocomplete="off" value="Feminino"> Feminino
												</label>
											</div>
										</div>
										<div class="col-6 form-group">
											<label>Já teve contato com a Bolsa?</label>
											<select class="form-control required" name="contato-bolsa" id="contato-bolsa">
												<option value="">-- Selecione Uma Opção --</option>
												<option value="Sim, já opero na Bolsa todo dia.">Sim, já opero na Bolsa todo dia.</option>
												<option value="Sim, já investi a curto/médio/longo prazo.">Sim, já investi a curto/médio/longo prazo.</option>
												<option value="Sim, já operei na Bolsa, mas pouco.">Sim, já operei na Bolsa, mas pouco.</option>
												<option value="Sim, mas nunca operei ou investi.">Sim, mas nunca operei ou investi.</option>
												<option value="Nunca tive contato, é a primeira vez.">Nunca tive contato, é a primeira vez.</option>
											</select>
										</div>
										<div class="col-md-6 form-group">
											<label>Você passou pelo nosso educacional?</label>
											<div class="btn-group btn-group-toggle d-flex" data-toggle="buttons">
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="educacional" id="educacional" autocomplete="off" value="Sim"> Sim
												</label>
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="educacional" id="educacional" autocomplete="off" value="Não"> Não
												</label>
											</div>
										</div>
										<div class="col-md-6 col_last form-group">
											<label>Data de Nascimento:</label>
											<input type="text" class="form-control dobpicker required" name="jobs-application-date-of-birth" id="jobs-application-date-of-birth" value="" placeholder="MM/DD/YYYY" data-date-end-date="-18y">
										</div>
										<div class="col-8 form-group">
											<label>Endereço</label>
											<input type="text" name="endereco" id="endereco" class="form-control required" value="" placeholder="Coloque o endereço da sua rua, e número">
										</div>
										<div class="col-4 col_last form-group">
											<label>CEP:</label>
											<input type="text" name="cep" id="cep" class="form-control required" value="" placeholder="Coloque o seu CEP">
										</div>
										<div class="col-4 form-group">
											<label>Bairro:</label>
											<input type="text" name="bairro" id="bairro" class="form-control required" value="" placeholder="Coloque o seu bairro">
										</div>
										<div class="col-6 col_last form-group">
											<label>Município:</label>
											<input type="text" name="cidade" id="cidade" class="form-control required" value="" placeholder="Coloque a sua cidade">
										</div>
										<div class="col-2 col_last form-group">
											<div class="form-group">
												<label>Estado:</label>
												<select class="form-control required" name="uf" id="uf">
													<option value=""></option>
													<option value="AC">AC</option>
													<option value="AL">AL</option>
													<option value="AP">AP</option>
													<option value="AM">AM</option>
													<option value="BA">BA</option>
													<option value="CE">CE</option>
													<option value="DF">DF</option>
													<option value="ES">ES</option>
													<option value="GO">GO</option>
													<option value="MA">MA</option>
													<option value="MT">MT</option>
													<option value="MS">MS</option>
													<option value="MG">MG</option>
													<option value="PA">PA</option>
													<option value="PB">PB</option>
													<option value="PR">PR</option>
													<option value="PE">PE</option>
													<option value="PI">PI</option>
													<option value="RJ">RJ</option>
													<option value="RN">RN</option>
													<option value="RS">RS</option>
													<option value="RO">RO</option>
													<option value="RR">RR</option>
													<option value="SC">SC</option>
													<option value="SP">SP</option>
													<option value="SE">SE</option>
													<option value="TO">TO</option>
												</select>
											</div>
										</div>
										<div class="col-12">
											<div class="form-group">
												<label>Plataforma à Contratar</label>
												<select class="form-control required" name="plataforma" id="plataforma">
													<option value="">-- Selecione Uma --</option>
													<option value="ProfitTraining">ProfitTraining</option>
													<option value="ProfitOne">ProfitOne</option>
													<option value="ProfitPlus">ProfitPlus</option>
													<option value="ProfitPro">ProfitPro</option>
												</select>
											</div>
										</div>
										<div class="col-12">
											<div class="form-group">
												<label>Observações e Experiência:</label>
												<textarea name="event-registration-bio" id="event-registration-bio" class="form-control required" cols="30" rows="5"></textarea>
											</div>
										</div>

										<div class="col-6 col_last form-group">
											<label>Margem a ser depositada:</label>
											<input type="text" name="cidade" id="cidade" class="form-control required" value="" placeholder="Acima de R$ 500,00">
										</div>

										<div class="col-12 hidden">
											<input type="text" id="event-registration-botcheck" name="event-registration-botcheck" value="" />
										</div>
										<div class="col-12">
											<button type="submit" name="event-registration-submit" class="btn btn-secondary">Pré-Cadastrar</button>
										</div>

										<input type="hidden" name="prefix" value="event-registration-">
									</form>

Good morning gentlemen. I managed to fix the issues that were pointed out by the Support Team, however the problem persists. The hourglass icon, which indicates site load, continues to run but does not send any emails.

Other forms on the site work because they are not customized. They are standard forms. This is the only custom form for the entire site, and it doesn't work at all, even after the changes.

The "include / form.php" file is set correctly, as directed by the documentation.

There were really a lot of errors in the code in my last answer, but now that they have changed, I no longer understand why. The ID has been corrected for "event-registration" and all fields have "name" and "id" with prefix "event-registration-". But since the fields are not written in English, the field names are in Portuguese. That is: instead of writing "event-registration-name" is written "event-registration-nome". Instead of "event-registration-platform" is written "event-registration-plataforma". Does this cause a problem?

I am uploading the files, and the Active URL remains the same as I provided in previous replies.

Thanks in advance, Erudição Investimentos.

Archives

SITE FORM: https://erudicaoinvestimentos.com.br/mesa_proprietaria/pre-cadastro-mesa-proprietaria

<div class="col-lg-6">
									<form class="row" id="event-registration" action="include/form.php" method="post" enctype="multipart/form-data">
										<div class="form-process"></div>
										<div class="col-12 form-group">
											<label>Nome Completo (conforme documento oficial):</label>
											<input type="text" name="event-registration-nome" id="event-registration-name" class="form-control required" value="" placeholder="Coloque o seu nome completo">
										</div>
										<div class="col-6 form-group">
											<label>CPF:</label>
											<input type="text" name="event-registration-cpf" id="event-registration-cpf" class="form-control required" value="" placeholder="Coloque o seu CPF">
										</div>
										<div class="col-6 col_last form-group">
											<label>RG:</label>
											<input type="text" name="event-registration-rg" id="event-registration-rg" class="form-control required" value="" placeholder="Coloque o seu RG">
										</div>
										<div class="col-12 form-group">
											<label>Email:</label>
											<input type="email" name="event-registration-email" id="event-registration-email" class="form-control required" value="" placeholder="Coloque o seu Email">
										</div>
										<div class="col-md-6 form-group">
											<label>Gênero:</label>
											<div class="btn-group btn-group-toggle d-flex" data-toggle="buttons">
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="event-registration-sexo" id="event-registration-sexo" autocomplete="off" value="Masculino"> Masculino
												</label>
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="event-registration-sexo" id="event-registration-sexo" autocomplete="off" value="Feminino"> Feminino
												</label>
											</div>
										</div>
										<div class="col-6 form-group">
											<label>Já teve contato com a Bolsa?</label>
											<select class="form-control required" name="event-registration-contatoBolsa" id="event-registration-contatoBolsa">
												<option value="">-- Selecione Uma Opção --</option>
												<option value="Sim, já opero na Bolsa todo dia.">Sim, já opero na Bolsa todo dia.</option>
												<option value="Sim, já investi a curto/médio/longo prazo.">Sim, já investi a curto/médio/longo prazo.</option>
												<option value="Sim, já operei na Bolsa, mas pouco.">Sim, já operei na Bolsa, mas pouco.</option>
												<option value="Sim, mas nunca operei ou investi.">Sim, mas nunca operei ou investi.</option>
												<option value="Nunca tive contato, é a primeira vez.">Nunca tive contato, é a primeira vez.</option>
											</select>
										</div>
										<div class="col-md-6 form-group">
											<label>Você passou pelo nosso educacional?</label>
											<div class="btn-group btn-group-toggle d-flex" data-toggle="buttons">
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="event-registration-educacional" id="event-registration-educacional" autocomplete="off" value="Sim"> Sim
												</label>
												<label class="btn btn-outline-secondary ls0 nott">
													<input type="radio" name="event-registration-educacional" id="event-registration-educacional" autocomplete="off" value="Não"> Não
												</label>
											</div>
										</div>
										<div class="col-md-6 col_last form-group">
											<label>Data de Nascimento:</label>
											<input type="text" class="form-control dobpicker required" name="event-registration-nascimento" id="event-registration-nascimento" value="" placeholder="MM/DD/YYYY" data-date-end-date="-18y">
										</div>
										<div class="col-8 form-group">
											<label>Endereço</label>
											<input type="text" name="event-registration-endereco" id="event-registration-endereco" class="form-control required" value="" placeholder="Coloque o endereço da sua rua, e número">
										</div>
										<div class="col-4 col_last form-group">
											<label>CEP:</label>
											<input type="text" name="event-registration-cep" id="event-registration-cep" class="form-control required" value="" placeholder="Coloque o seu CEP">
										</div>
										<div class="col-4 form-group">
											<label>Bairro:</label>
											<input type="text" name="event-registration-bairro" id="event-registration-bairro" class="form-control required" value="" placeholder="Coloque o seu bairro">
										</div>
										<div class="col-6 col_last form-group">
											<label>Município:</label>
											<input type="text" name="event-registration-cidade" id="event-registration-cidade" class="form-control required" value="" placeholder="Coloque a sua cidade">
										</div>
										<div class="col-2 col_last form-group">
											<div class="form-group">
												<label>Estado:</label>
												<select class="form-control required" name="event-registration-uf" id="event-registration-uf">
													<option value=""></option>
													<option value="AC">AC</option>
													<option value="AL">AL</option>
													<option value="AP">AP</option>
													<option value="AM">AM</option>
													<option value="BA">BA</option>
													<option value="CE">CE</option>
													<option value="DF">DF</option>
													<option value="ES">ES</option>
													<option value="GO">GO</option>
													<option value="MA">MA</option>
													<option value="MT">MT</option>
													<option value="MS">MS</option>
													<option value="MG">MG</option>
													<option value="PA">PA</option>
													<option value="PB">PB</option>
													<option value="PR">PR</option>
													<option value="PE">PE</option>
													<option value="PI">PI</option>
													<option value="RJ">RJ</option>
													<option value="RN">RN</option>
													<option value="RS">RS</option>
													<option value="RO">RO</option>
													<option value="RR">RR</option>
													<option value="SC">SC</option>
													<option value="SP">SP</option>
													<option value="SE">SE</option>
													<option value="TO">TO</option>
												</select>
											</div>
										</div>
										<div class="col-12">
											<div class="form-group">
												<label>Plataforma à Contratar</label>
												<select class="form-control required" name="event-registration-plataforma" id="event-registration-plataforma">
													<option value="">-- Selecione Uma --</option>
													<option value="ProfitTraining">ProfitTraining</option>
													<option value="ProfitOne">ProfitOne</option>
													<option value="ProfitPlus">ProfitPlus</option>
													<option value="ProfitPro">ProfitPro</option>
												</select>
											</div>
										</div>
										<div class="col-12">
											<div class="form-group">
												<label>Observações e Experiência:</label>
												<textarea name="event-registration-observacao" id="event-registration-observacao" class="form-control required" cols="30" rows="5"></textarea>
											</div>
										</div>

										<div class="col-6 col_last form-group">
											<label>Margem a ser depositada:</label>
											<input type="text" name="event-registration-margem" id="event-registration-margem" class="form-control required" value="" placeholder="Acima de R$ 500,00">
										</div>

										<div class="col-12 hidden">
											<input type="text" id="event-registration-botcheck" name="event-registration-botcheck" value="" />
										</div>
										<div class="col-12">
											<button type="submit" name="event-registration-submit" class="btn btn-secondary">Pré-Cadastrar</button>
										</div>

										<input type="hidden" name="prefix" value="event-registration-">
									</form>
								</div>

Good morning gentlemen. I have a problem with my form. The hourglass icon, which indicates the site load does not send emails.

Other forms on the site work because they are not customized. These are standard forms. However, the form I'm having issues with is the only custom form on the site and it doesn't work.

The "include / form.php" file is set correctly as indicated in the documentation.

The ID has been set to "event-registration" and all fields have "name" and "id" prefixed with "event-registration-". But since the fields are not written in English, the field names are in English. That is: instead of writing "event-registration-name" is written "event-registration-nome". Instead of "event-registration-platform" is written "event-registration-plataforma". Does this cause any problems?

I am uploading files and the active URL remains the same as the previous answers.

Thanks in advance, Erudição Investimentos.

<form class="row" id="event-registration" action="include/form.php" method="post" enctype="multipart/form-data">
										<div class="form-process"></div>
										<div class="col-12 form-group">
											<label>Nome Completo (conforme documento oficial):</label>
											<input type="text" name="event-registration-nome" id="event-registration-nome" class="form-control required" value="" placeholder="Coloque o seu nome completo">
										</div>
										<div class="col-6 form-group">
											<label>CPF:</label>
											<input type="text" name="event-registration-cpf" id="event-registration-cpf" class="form-control required" value="" placeholder="Coloque o seu CPF">
										</div>
										<div class="col-6 col_last form-group">
											<label>RG:</label>
											<input type="text" name="event-registration-rg" id="event-registration-rg" class="form-control required" value="" placeholder="Coloque o seu RG">
										</div>
										<div class="col-12 form-group">
											<label>Email:</label>
											<input type="email" name="event-registration-email" id="event-registration-email" class="form-control required" value="" placeholder="Coloque o seu Email">
										</div>
										<div class="col-6 form-group">
											<label>Gênero:</label>

											<div class="form-check form-check-inline">
												<input class="form-check-input required" type="radio" name="event-registration-sexo"id="event-registration-sexo-male" value="Male">
												<label class="form-check-label nott" for="event-registration-educacional-sim">Masculino</label>
											</div>
											<div class="form-check form-check-inline">
												<input class="form-check-input" type="radio" name="event-registration-sexo"id="event-registration-sexo-female" value="Female">
												<label class="form-check-label nott" for="event-registration-sexo-female">Feminino</label>
											</div>
										</div>
										<div class="col-6 form-group">
											<label>Já teve contato com a Bolsa?</label>
											<select class="form-control required" name="event-registration-contatoBolsa" id="event-registration-contatoBolsa">
												<option value="">-- Selecione Uma Opção --</option>
												<option value="Sim, já opero na Bolsa todo dia.">Sim, já opero na Bolsa todo dia.</option>
												<option value="Sim, já investi a curto/médio/longo prazo.">Sim, já investi a curto/médio/longo prazo.</option>
												<option value="Sim, já operei na Bolsa, mas pouco.">Sim, já operei na Bolsa, mas pouco.</option>
												<option value="Sim, mas nunca operei ou investi.">Sim, mas nunca operei ou investi.</option>
												<option value="Nunca tive contato, é a primeira vez.">Nunca tive contato, é a primeira vez.</option>
											</select>
										</div>
										<div class="col-6 form-group">
											<label>Você passou pelo nosso educacional?</label>

											<div class="form-check form-check-inline">
												<input class="form-check-input required" type="radio" name="event-registration-educacional"id="event-registration-educacional-sim" value="Sim">
												<label class="form-check-label nott" for="event-registration-educacional-sim">Sim</label>
											</div>
											<div class="form-check form-check-inline">
												<input class="form-check-input" type="radio" name="event-registration-educacional"id="event-registration-educacional-nao" value="Nao">
												<label class="form-check-label nott" for="event-registration-educacional-nao">Não</label>
											</div>
										</div>
										<div class="col-md-6 col_last form-group">
											<label>Data de Nascimento:</label>
											<input type="text" class="form-control dobpicker required" name="event-registration-nascimento" id="event-registration-nascimento" value="" placeholder="MM/DD/YYYY" data-date-end-date="-18y">
										</div>
										<div class="col-8 form-group">
											<label>Endereço</label>
											<input type="text" name="event-registration-endereco" id="event-registration-endereco" class="form-control required" value="" placeholder="Coloque o endereço da sua rua, e número">
										</div>
										<div class="col-4 col_last form-group">
											<label>CEP:</label>
											<input type="text" name="event-registration-cep" id="event-registration-cep" class="form-control required" value="" placeholder="Coloque o seu CEP">
										</div>
										<div class="col-4 form-group">
											<label>Bairro:</label>
											<input type="text" name="event-registration-bairro" id="event-registration-bairro" class="form-control required" value="" placeholder="Coloque o seu bairro">
										</div>
										<div class="col-6 col_last form-group">
											<label>Município:</label>
											<input type="text" name="event-registration-cidade" id="event-registration-cidade" class="form-control required" value="" placeholder="Coloque a sua cidade">
										</div>
										<div class="col-2 col_last form-group">
											<div class="form-group">
												<label>Estado:</label>
												<select class="form-control required" name="event-registration-uf" id="event-registration-uf">
													<option value=""></option>
													<option value="AC">AC</option>
													<option value="AL">AL</option>
													<option value="AP">AP</option>
													<option value="AM">AM</option>
													<option value="BA">BA</option>
													<option value="CE">CE</option>
													<option value="DF">DF</option>
													<option value="ES">ES</option>
													<option value="GO">GO</option>
													<option value="MA">MA</option>
													<option value="MT">MT</option>
													<option value="MS">MS</option>
													<option value="MG">MG</option>
													<option value="PA">PA</option>
													<option value="PB">PB</option>
													<option value="PR">PR</option>
													<option value="PE">PE</option>
													<option value="PI">PI</option>
													<option value="RJ">RJ</option>
													<option value="RN">RN</option>
													<option value="RS">RS</option>
													<option value="RO">RO</option>
													<option value="RR">RR</option>
													<option value="SC">SC</option>
													<option value="SP">SP</option>
													<option value="SE">SE</option>
													<option value="TO">TO</option>
												</select>
											</div>
										</div>
										<div class="col-12">
											<div class="form-group">
												<label>Plataforma à Contratar</label>
												<select class="form-control required" name="event-registration-plataforma" id="event-registration-plataforma">
													<option value="">-- Selecione Uma --</option>
													<option value="ProfitTraining">ProfitTraining</option>
													<option value="ProfitOne">ProfitOne</option>
													<option value="ProfitPlus">ProfitPlus</option>
													<option value="ProfitPro">ProfitPro</option>
												</select>
											</div>
										</div>
										<div class="col-12">
											<div class="form-group">
												<label>Observações e Experiência:</label>
												<textarea name="event-registration-observacao" id="event-registration-observacao" class="form-control required" cols="30" rows="5"></textarea>
											</div>
										</div>

										<div class="col-6 col_last form-group">
											<label>Margem a ser depositada:</label>
											<input type="text" name="event-registration-margem" id="event-registration-margem" class="form-control required" value="" placeholder="Acima de R$ 500,00">
										</div>

										<div class="col-12 hidden">
											<input type="text" id="event-registration-botcheck" name="event-registration-botcheck" value="" />
										</div>
										<div class="col-12">
											<button type="submit" name="event-registration-submit" class="btn btn-secondary">Pré-Cadastrar</button>
										</div>

										<input type="hidden" name="prefix" value="event-registration-">
									</form>

ACTIVE URL: https://erudicaoinvestimentos.com.br/mesa_proprietaria/pre-cadastro-mesa-proprietaria

I managed to solve the problem. I had abandoned this part of the site to deliver the work, but today I returned to resolve this situation. It was a stupid mistake, it was: "include / form.php" but as the page was in another folder you had to go up one level: "../include/form.php". This was the only problem.

"Error 500" appeared because the file was not being found.
Thanks for all the help!