Canvas Support

I can't login to download my Revolution Slider Visual Editor

1 reply · opened Aug 25, 2020

CChamydAug 25, 2020

I keep getting this message every time I want to download my Revolution Slider Visual Editor.

THIS: You do not have a License for Canvas HTML to View or Add New Replies. Please purchase a New License.
Not, true

This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.

Licensor's Author Username:
SemiColonWeb

Licensee:
moneymakersmarketplace

Item Title:
Canvas | The Multi-Purpose HTML5 Template

Item URL:
https://themeforest.net/item/canvas-the-multipurpose-html5-template/9228123

Item ID:
9228123

Item Purchase Code:
4a69c75e-ab3b-41ab-852f-5f9f1006cbec

Purchase Date:
2019-12-02 05:22:37 UTC

For any queries related to this document or license please contact Help Team via https://help.market.envato.com

Envato Pty. Ltd. (ABN 11 119 159 741)
PO Box 16122, Collins Street West, VIC 8007, Australia

==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

Also, this

Package Generator

SSemicolon WebSTAFFAug 25, 2020

Hello,

Apologies about the Inconveniences! Can you please let us know the Username you are facing the issue with so that we can check what is exactly going wrong. There is No Username with the Current Username: chamyd on Our Docs Site. Make sure that you are using the same username to Login to the Documentations.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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