1 reply · opened Dec 7, 2022
I brought the theme last year. Only used it for about a month. now i want to install it here: hostrooster.com but the purchase code is not recongnised. I have not had this problem with any other theme before???????? Why is this happening. If i cant use the product i'll have my money back thank you. Error message is Your Envato Purchase Code doesn't seem to be valid. Please double-check it, and try again.
f0820b17-dcd2-4d6b-ae65-6fbe2ac006f9
Hello,
Apologies for the Inconveniences caused and the misunderstanding.
It appears like you are using the wrong Purchase Code for the wrong theme. Please make sure that you are using the correct purchase code for the relevant theme. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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