I'm not receiving form emails

Question

Hello, http://www.angelicamorais.com/amadde/contato.html The form appears to be working perfectly. But I do not get the messages in my email. How do I fix this? I'm sending my PHP file too. Thanks!

SemiColonWeb · Accepted Answer

Hello,

While the Form Submission appears to be working fine. It appears that your Hosting Server is blocking Outgoing Emails which is why the Emails are not getting delivered. Please consider contacting your Web Hosting Provider to know the exact cause of this.

Additionally, you can also consider using SMTP in order to send Emails via Forms. Complete Setup instructions can be found in the Documentation > Forms Section.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

angiemorais · Answer

Problem solved. Thank you!!

Now I have two new problems ...

I could not find where I change these terms (in purple) in the image. I want to switch to Portuguese.
And how do I make the characters work correctly in Portuguese? (Green)

Thank you!

Semicolon Web · Answer

Hello, 1. The Form Field names that you see in the Emails are actually from the name Attribute from the Form Input: template contactform name Name (by defining the prefix in your Form: template contactform ). So you can simply change it to: template contactform nome and it will display as Nome in y…

angiemorais · Answer

Thank you so much! I think now is one more thing ... How do I remove this field from the email? (image)

Semicolon Web · Answer

Hello,

The issue is with the name Attribute of the <button> Tag. Find the following code:

<button name="submit"

and replace it with:

<button name="template-contactform-submit"

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.