Canvas Support

How to make my video on homepage not muted?

10 replies · opened Jul 1, 2019

SstephnisimJul 1, 2019

Hi Canvas Support,

Once again thank you for such a nice templates.

May i ask how should i "not muted" (video play with sounds) the auto loop video on my homepage? Thank You!

I am using following html code.

<section id="slider" class="slider-element slider-parallax full-screen force-full-screen ohidden">

		&lt;div class="slider-parallax-inner"&gt;

			&lt;div class="full-screen force-full-screen section nopadding nomargin noborder ohidden"&gt;

				&lt;div class="container clearfix"&gt; &lt;/div&gt;
				&lt;div class="video-wrap"&gt;
					&lt;video poster="images/videos/explore.jpg" preload="auto" loop autoplay muted&gt;
						&lt;source src='images/videos/wongciu.mp4' type='video/mp4' /&gt;
						&lt;source src='images/videos/explore.webm' type='video/webm' /&gt;
					&lt;/video&gt;
				&lt;/div&gt;

			&lt;/div&gt;

		&lt;/div&gt;

	&lt;/section&gt;
SSemicolon WebSTAFFJul 1, 2019

Hello,

Simply removing the muted Attribute from the <video> tag will do the trick.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SstephnisimJul 2, 2019

Hi,

Thank you for your reply.

I tried removing "muted" but ended up just showing the image on the homepage without video.

May i know where did i do wrong?

Thank You!

SSemicolon WebSTAFFJul 2, 2019

Hello,

Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SstephnisimJul 4, 2019

Hi Canvas support,

Unfortunately my website hasnt publish on browser yet, Still in progress editing.

No worries. i will see continue editing once publish i will update you.

Thank You!

SSemicolon WebSTAFFJul 4, 2019

Hello,

Please make sure that your code looks like this:

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SstephnisimJul 6, 2019

Hi Canvas Support,

Thank You for replying me.

Unfortunately after trying a few times also it doesn't work to have the video not muted.
Its actually below page:

http://preview.themeforest.net/item/canvas-the-multipurpose-html5-template/full_screen_preview/9228123?_ga=2.231973983.1321035777.1562417463-1991071136.1562235867

I would love my website with this beautiful video autoloop once user enter my website but i do want the video to have sound rather than muted. I actually tried removing the code "muted" on this template it seems like it doesnt work but ended up showing me blank on the column as attached file.

Would appreciated if you could help me. :)

Thank You!

SSemicolon WebSTAFFJul 8, 2019

Hello,

Unfortunately, without a Live URL, we cannot provide you with the exact reasons why this is not working for you. Can you send over this particular file to us to this Email: semicolonweb@gmail.com as an Attachment so that we can work on this issue for you on our end and send it back to you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SstephnisimAug 21, 2019

Hi Support team,

Sorry for the very late reply.

Was trying my best to see whether i can sort it out myself, unfortunately i cant. =(

I have done sending you my html files to your recommended email.

Kindly reply me for the changes.

Thank You very much!

SstephnisimAug 24, 2019

hi hi~

I wonder is everything all right on your side? Quite worry as there is no reply since last week.

Wonder is everything all right?

SSemicolon WebSTAFFAug 25, 2019

Hello,

Thanks for your Patience!

We have already replied to your Email.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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