How To Integrate Hero Template In Theme

Hello,

1. You can find this Template in the Package/HTML Folder with the name: rs-demo-particles-effects-3.html File.

2. Unfortunately, the Plugin Authors currently do not provide an Import File for this Template. You will need to Purchase a License directly from the Authors in order to be able to use it directly.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Hello,

You will need to Edit the Slider using HTML in a Text Editor. Unfortunately, this is not in Our Hands and decided by the Plugin Authors, so all the Templates on ThemeForest which include the Visual Editor operate like this and an extra License Code for the Visual Editor is not included. Importing the Premium Slider Templates is a Premium Feature which is only available for the Direct Customers of the Plugin.

Additionally, we are not selling the Visual Editor but the Template. The Visual Editor is included only as an extension of the Template itself. So basically, you can use the Visual Editor and create your own Slider without needing to Purchase an extra License for the Visual Editor. Meanwhile, we release all the Latest Templates when we Update the Template which is an exclusive privilege given to us by the Plugin Authors as it is not explicitly allowed. So, you always get extra slider templates when you Purchase a License of Canvas. So this is a very fair deal.

Unfortunately, you do not qualify for a Refund in this case according the Refund Policy: https://themeforest.net/page/customer_refund_policy . Please consider contacting Envato directly: https://help.market.envato.com/hc/en-us/requests/new .

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.