How to install on host

3 replies · opened Dec 26, 2022

Wwmr0954Dec 26, 2022

Hello. Pack generator, after that unpuck on host, rename one html file in index and.. nothing
Can You prompt me where i have mistake?

SSemicolon WebSTAFFDec 27, 2022

Hello,

Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more accurate assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFDec 29, 2022

Hello,

Thanks for your Patience!

Based on the Screenshots you have provided, it appears that the Files have been uploaded to the wrong directory and not the Public Directory (usually public_html) which is why there is an error. We recommend contacting your Web Hosting Providers for this issue, asking them to provide you with instructions to upload the Files in the correct directory as this is not an issue with the Files. This issue will then be automatically resolved. For any other issues you are facing with Canvas, we are more than happy to help you out with them.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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