How to get audio on videos from sliders

8 replies · opened Sep 2, 2019

AAyoreSep 2, 2019

Hello, i don't have any sound from videos that i put in the video sliders template. Can you tell me how to activate this option ?
Best regards
Cedric

SSemicolon WebSTAFFSep 3, 2019

Hello,

Simply remove the muted Attribute from the <video> Tags.

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AAyoreSep 4, 2019

Hello,

indeed i have an other issue

! Error at loading Slider Revolution 5.0 Extrensions.
Local Filesystem Detected !
Put this to your header:
<script type="text/javascript" src="include/rs-plugin/js/extensions/revolution.extension.layeranimation.min.js"></script>

But this line doesn't work. Just to be sure, where do i put it in the header ?

Sometimes it works but the first video do not launch except if i press F5.

SSemicolon WebSTAFFSep 4, 2019

Hello,

Revolution Sliders do not on the Local File Systems due to Browser Restrictions. Please consider opening the Files on a Localhost Servers (XAMPP/MAMP) or Online Web Servers.

This will automatically fix the issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AAyoreSep 4, 2019

Hello,

I found the reason why, it is because i just delete 'Muted" in the code "see attached files"
So i got the sound, but it is not working properly.

So my question is do i have to replace the word muted by something or is it the wrong "muted" line ?

(I.is_mobile()||I.isSafari11())&&("on"===a.autoplay||"true"===a.autoplay||!0===a.autoplay?b="muted playsinline

Best regards

AAyoreSep 5, 2019

Hello,

I saw that videos with sound are not played in chrome or firefox since 2018. That's why it was not working properly, and i guess that's why you put it on mute automaticaly.

You should put a mute/unmute button on the video sliders, so people will be able to activate the sound.

Best regards

SSemicolon WebSTAFFSep 5, 2019

Hello,

The codes you are trying to edit is incorrect. If you are trying to unmute the Video on Revolution Sliders, simply remove the data-volume="mute" Attribute or add a number value. Example: data-volume="100".

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AAyoreSep 6, 2019

Hello,

Thank you. It works better but the result is still the same.

When i use your original template without any modification, It works perfectly (With sound) on Internet explorer and Safari. But there is no sound in Chrome and the slider video is not launching in Fire fox. This might require a little update ?

Best regards.

SSemicolon WebSTAFFSep 6, 2019

Hello,

Apologies about the Inconveniences caused!

Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Additionally, do you face the same issues on the Live Demos as well? If yes, then please let us know the Template you are facing an issue with and we will definitely look into this more deeply.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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