How to accelerate the process of answering ?

Question

Hello, obviously you guys are very busy, thats totally understandable, but on another hand, I am extremely in hurry by now, is there a way to accelerate the process of you answering to my last questions, I am of course willing to pay (new license or even the price you will ask me by paypal for instance) because the website is finished after you will answer me to these posts : http://support.semicolonweb.com/forums/topic/new version small bugg on the sticky footer with the scroll bar/ post 1741 …

SemiColonWeb · Accepted Answer

Hello,

We Really Really apologize about the Delays and we surely understand your Frustration. We have been experiencing some issues lately with the Support Forums but we have now fixed everything from our End and this means there wont be any delays from now on. We assure you that Customer Support is utmost important to us and we strive to be better everyday.

Additionally, we have always stated that you never have to pay anything extra for getting support as Support is already included in your License. We Really Really Appreciate your Patience with us. We have already answered to all your Support Queries.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

Mike · Answer

http://support.semicolonweb.com/forums/topic/question about the contact form/ well only this one remains :D and I 'll be good to go ! :D

Mike · Answer

you guys are so professional.... its still hard to believe it :|

Semicolon Web · Answer

Hello,

Thank You so much for the Kind Words. :) We Really Appreciate your Patience with Us and we will ensure that you do not have to face any further delays.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.