3 replies · opened Feb 16, 2023
Hello,
I am trying to get the email on the contact form (contact.html) to work for my situation. When I complete the required fields and hit the submit button I see a "flashing dot" but nothing is happening.
What do I need to do? Do I need to personalise files? Is there any documentation what to do and how to do this?
Thank you,
Hans-Peter
PS: no live URL yet.
Hello,
Consider checking the Form Documentation here: https://docs.semicolonweb.com/docs/forms/form-setup/ . There is a chance that your Form File: include/form.php might be returning a 500 Internal Server Error and it is an indication that this is a Server Configuration issue.
Please consider adding the .customjs Class to the .form-widget DIV and then the following code at the very top of your include/form.php File just after the opening php tags:
[ch_pre type="php"]error_reporting(E_ALL);[/ch_pre]
which should display all the possible errors. Please notify us about the Error Message you see, after going through the process above, so that we can provide you with further assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Thank you. It works when the site runs at the server, not when it runs on my pc....
Hello,
Glad the issue was resolved.
Please do let us know if we can help you with anything else or if you find any further issues with Canvas.
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