1 reply · opened Aug 22, 2023
Hi so sorry I misread the template but I thought the website template had a backend too but it does not that is completely my fault and I am no developer so I could not use this. I hope you understand and I hope this does not cause any issues for you.
Hello,
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been already Downloaded since this is a Digital Product. We Appreciate your Co-Operation & Valuable Patience.
You can consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .
Meanwhile, let us know if we can help you with anything else. Thanks.
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