7 replies · opened Nov 2, 2021
Hi there
I'm running through getting familiar with the template etc but cannot see how/where I have gone wrong getting a form working.
I've read through thee documentation and believe I've done everything but the form just goes grey and does not send nor display any error.
I've probably left off something silly - but cannot see what?
Thanks in advance ...Mike
Hello,
We can see an error in the include/form.php File: http://exoro.biz/area51/include/form.php caused due to Customization which is preventing the Form from being submitted. Fixing this PHP error should also resolve the issue.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi there
Reading the documentation, the only customization I have done is:
/-------------------------------------------------
Receiver's Email
---------------------------------------------------/
$toemails = array();
$toemails[] = array(
'email' => 'mike@exoro.biz', // Your Email Address
'name' => 'Mike' // Your Name
);
/-------------------------------------------------
Sender's Email
---------------------------------------------------/
$fromemail = array(
'email' => 'mike@exoro.biz', // Company's Email Address (preferably currently used Domain Name)
'name' => 'EX Mike' // Company Name
);
Have I got that wrong?
Cheers in advance ...Mike
Hello,
The issue could be due wrong formatting of the Quotes. Simply make sure that they are properly formatted and the issue should be automatically resolved. Alternatively, you can provide us with the File here and we will look into this for you. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi there
Thanks again for getting back - attached is the form.php file as requested.
I copied the include/form.php from the latest HTML-Package I just downloaded.
Then used VS Code to edit it and FileZilla to upload it.
Thanks again in advance ...Mike
Hello,
It appears to be an issue with your PHP Version. Please make sure that your PHP Version is more than 5.6 or preferably the Latest Version. Then let us know if this fixes the issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Perfect-o ;]
Thank you - I had hosting update to 7.4.x and I got the email!
Apologies - I did not know about that ... so thank you and onward and upward to using and loving your template.
Many thanks ...Mike
Hello,
Very Happy to Help! Super Glad that the issue was resolved. :)
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
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