Header not loading properly on PCs

6 replies · opened Jan 30, 2017

WwinkwebJan 30, 2017

My header is not working properly on Chrome, Firefox, and IE browsers when the website is accessed through a PC.
This is happening on all the pages (except the homepage)
Can you please help me fix it?
http://edge4vets.com

Thank you

SSemicolon WebSTAFFJan 31, 2017

Hello,

We Really Apologize about the Inconveniences caused! Simply add the following code just after the </header> Tag:

This will definitely fix the issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

WwinkwebJan 31, 2017

Hi, unfortunately it did not work. I cleared the cache and made some hard refreshes.
The problem is still there.

WwinkwebFeb 1, 2017

Hi, unfortunately it did not work. I cleared the cache and made some hard refreshes.
The problem is still there.

SSemicolon WebSTAFFFeb 2, 2017

Hello,

We have just checked out your Website and the issue is that your Logo is very large according to the available area in your Header. Consider using the following CSS Code to modify the Logo Size:

#logo img {
	-webkit-transition: height .4s ease, margin .4s ease, opacity .3s ease;
	-o-transition: height .4s ease, margin .4s ease, opacity .3s ease;
	transition: height .4s ease, margin .4s ease, opacity .3s ease;
}

#header:not(.sticky-header) #logo img {
    height: 70px;
    margin-top: 15px;
    margin-bottom: 15px;
}

This will definitely work fine. Hope this Helps! Thanks for your Patience!

Let us know if we can help you with anything else or if you find any further issues.

WwinkwebFeb 2, 2017

Shrinking the logo helped, but it dod not solve the issue.
The problem keeps showing at widths below about 992px.

SSemicolon WebSTAFFFeb 4, 2017

Hello,

Thanks for your Patience! :)

We have just checked out your Website and it appears to be working fine for us on all the Browser Widths including above 992px where the Full Menu is displayed and below 992px where the Mobile Menus are displayed! Can you please check again. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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