Canvas Support

Header is white at first but then shifts to grey

9 replies · opened Jun 4, 2020

77Lexen7Jun 4, 2020

Hi there,

Any chance you can let me know why the 1st time I scroll down the header is white but if I scroll up again and then down it becomes grey?

http://www.carrieradvisors.info/index1.html

Thank you very much!!!

SSemicolon WebSTAFFJun 5, 2020

Hello,

Using the following JS code at the bottom of the Page after the JS Codes of the Revolution Slider will fix this issue:


revapi109.on("revolution.slide.onchange",function (e,data) {
	SEMICOLON.slider.revolutionSliderMenu();
});

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

PS. We have detected that you are using 1 License of Canvas on Multiple Domains which is strictly not allowed. Currently only 1 License can be used per domain. You can check more about Licensing here: https://themeforest.net/licenses/standard .

77Lexen7Jun 5, 2020

Hi there,
thank you for that. I tried it... still doing the same thing...
1st time scrolling down header is grey...
scroll up again and then down, header becomes grey...

SSemicolon WebSTAFFJun 5, 2020

Hello,

Please update the codes online so that we can check further. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

77Lexen7Jun 5, 2020

Thank you. i did that - it is there for your review

77Lexen7Jun 5, 2020

FYI - I am talking about the sticky menu - very top...

Regarding the license usage you mentioned above...
Are you saying that, for each domain I use the Canvas template, I need to open up tickets with you for each account?
That would be extremely inefficient to switch accounts for each domain... I would prefer to open all of my tickets under this account... that way I can see all of my tickets easily...

thank you for your help!

SSemicolon WebSTAFFJun 5, 2020

Hello,

We have tried checking out your Website but it is returning a 500 Internal Server Error. You can also consider adding the .dark Class to the #header Element.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

PS. Regarding the License, we noticed you have 1 License connected to your Account while the Topics are related to Multiple Domains. You can provide us with the Purchase Codes for each License in a Private Reply. Thanks for Understanding.

77Lexen7Jun 6, 2020

Also - I had already attempted to make the header white when I scrolled by modifying the following to remove dark

	<!-- Header
	============================================= -->
	<header id="header" class="full-header transparent-header dark">
		<div id="header-wrap">
			<div class="container">
				<div class="header-row">

	<!-- Header - Modified to remove dard
	============================================= -->
	<header id="header" class="full-header transparent-header">
		<div id="header-wrap">
			<div class="container">
				<div class="header-row">
SSemicolon WebSTAFFJun 7, 2020

Hello,

Apologies about the misunderstandings. We are not very clear about what you are trying to achieve on this Page.

  1. We understand about the Issue that the Header has Light Color Scheme when the Page is loaded, whereas it should be Dark as the Slider is Dark Colored. To fix this we have provided you with the above codes which you should be placing inside the $(document).ready Call.

  2. If you would like to disable this, you will need to remove the above codes and also remove the .dark Class from the Slider's <li> tags.

  3. If you would like to make the Header's Color Scheme Light on Header Sticky, the you will need to use data-sticky-class="not-dark" Attribute on the #header.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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