Canvas Support

Hang on loading

3 replies · opened Jun 29, 2021

MMaximM777Jun 29, 2021

Hey! I made all the changes from this topic http://support.semicolonweb.com/forums/topic/remove-indentation/
Fixed all bugs. Closed the #wrapper DIV at the end of all content (Before <! - Go To Top ============================================= -> <div id = "gotoTop" class = "icon-angle-up"> </div>).

I even found what line of code did the indent on the right in the mobile version.
<div class="row align-items-stretch col-mb-50 mb-0">
And erased it. She was before <! - Contact Info ============================================= ->

The main problem is that the after all the fixes and correct code generation, when reloading the page through F5, it hangs for 2-3 seconds. At this time, scrolling stops responding.

On this page https://xn----7sbahkcy7dprk.xn--p1ai/vafelnye-rozhki.html, I returned all errors and the speed of its loading increased 2 times.

All sotal pages with corrected code, but their loading speed is much slower. + I had to remove google fonts (in vafelnye-rozhki.html speed faster even with google fonts)

SSemicolon WebSTAFFJun 30, 2021

Hello,

We have tried checking out your Page and it appears to be loading fine for us. According to the scrolling error you are mentioning, it appears to be Browser Specific as it tries to load the JS Codes which is the default behavior. It would be great if you can please provide us with a Screencast of the issue you are facing so that we can try to replicate it on our end and if there is an issue can try fixing it and provide you with a solution. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MMaximM777Jun 30, 2021

If you say that everything works as it should, then I am very grateful to you!

SSemicolon WebSTAFFJun 30, 2021

Our Prime Goal is your satisfaction. If it is not working as expected, we must check the issues and provide you with a solution. Sometimes we cant see the same errors as you do and thus we require more information from you in order to find the issue and fix it. This is the reason why requested you for a Screencast. Also, we recommend you to consider trying checking this Page in different browsers and also devices to see if you see the same issue everywhere.

Looking forward to your reply! Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard