Canvas Support

Google Maps only displaying with Melbourne Australia

4 replies · opened Feb 26, 2019

Vvee8evoFeb 26, 2019

Quick update, now I'm not even seeing Melbourne for some reason. Have updated the API but nothing works... I hope it's something obvious as I really like this theme, possibly the most feature rich I have ever bought, and I would like to see the map working.

SSemicolon WebSTAFFFeb 27, 2019

Hello,

Thank You so much for the Kind Words! We apologize about the Inconveniences caused!

We have just checked out your Website and the issue appears to be with the API Key's permissions. We are receiving this Error Message on the Developer's Console: 

Geocoding Service: This IP, site or mobile application is not authorized to use this API key. Request received from IP address xx.xxx.xxx.xx, with referer: http://reinservida.es/privado/contact-recaptcha.html For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

So the issue is with the API's Permissions. Please make sure that you have properly set the permission for using the APIs on your Website as this is the only reason why you cannot see the Maps properly. Fixing the permissions will automatically fix your issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Vvee8evoFeb 27, 2019

OK, thanks, it's fixed!! I think there was an issue with Google or something. I have done the exact same thing as yesterday. Today I created a new (my third) API, restricted its use to the domain but today it has decided to work perfectly!! Many thanks for your help.

SSemicolon WebSTAFFFeb 27, 2019

Hello,

Really Glad that your issues were resolved. Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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