Hello,
Google custom search is not searching when i created my website custom cx code.Also google map to not showing when uploaded to hosting server. Please resolve the two issues.
Regards,
Johnanu
15 replies · opened Oct 3, 2016
Hello,
Google custom search is not searching when i created my website custom cx code.Also google map to not showing when uploaded to hosting server. Please resolve the two issues.
Regards,
Johnanu
Hello,
Here is website name msfsvizagprovince.org. Following are my ftp details to login to my website msfsvizagprovince.org.
FTP Username: msfs@msfsvizagprovince.org
FTP Password : msfs_$49@Nb
FTP Server: ftp.msfsvizagprovince.org
FTP & explicit FTPS port: 21
Also please help me to resolve the google custom page not working but google custom search public url is working. Also my google map in contact page is not showing up. Please help me to resolve this issues at the earliest as i launched the site and my client is annoyed why search engine and map not showing up.
Regards,
Johnanu
Hello,
We have just checked out your Website and the issues are:
http://maps.google.com/maps/api/jsand replace it with:
https://maps.google.com/maps/api/js?key=YOUR_API_KEYYou can generate your API Key (Browser Key) for Google Maps from here: https://developers.google.com/maps/documentation/javascript/ and then Click on Get a Key in the Header. Make sure that you have replaced YOUR_API_KEY in the above code with your Google Maps API Key.
This will definitely fix your issue.
Hope this Helps!
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
Thank you for the fas support.I really appreciate you for the fast support.I tried update my api key for google map and for google custom search engine a new cx have been generated for the site but nothing worked out.Both are not at all working. Also my contact form is not able to submit messages through the contact form. I just changed the email in php script but nothing worked out. Please help me.
Regards,
Johnanu
Hello,
(function() {
var cx = '018235415892622997446:nomxwxdgad8';
var gcse = document.createElement('script');
gcse.type = 'text/javascript';
gcse.async = true;
gcse.src = 'https://cse.google.com/cse.js?cx=' + cx;
var s = document.getElementsByTagName('script')[0];
s.parentNode.insertBefore(gcse, s);
})();
This will fix your issue with the Google Custom Search.
Please go to your Google Maps API Console: https://developers.google.com/maps/documentation/javascript/get-api-key and then Click on Get a Key Button.
Select your API Project and click Enable API.
Click on the API Console Link after the Option appears after the Clicking the Enable API button above.
after Navigating to the API Console of your API Project, make sure that the Key Restriction is set to None to avoid issues.
This should fix the Google Maps issue for you.
Hope this Helps! Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
Thank you very much for the fast reply. Now my google custom search and google map are working successfully.Today i have download files from Theme forest and upload sendemail.php and still the contact form doesn't work. Please help me with this last issue.
Regards,
Johnanu
Hello,
Thank You so much for your Continued Patience!
Since re-uploading the include/sendemail.php file did not fix the issue, we suspect your issue is related to the Version of PHP you are using on your Web Servers. Please consider upgrading your Web Server's PHP Version to the Latest Version by contacting your Web Hosting Provider and this should automatically fix your issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
I have updated my web server php version to 7.0 and still my contact form is not working. Please help me.
Regards,
Johnanu
Hello,
Thank You so much for your Patience! Can you please provide us with your FTP Details in a Private Reply so that we can check out the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
Here are my FTP details....
FTP Username: msfs@msfsvizagprovince.org
FTP Password : msfs_$49@Nb
FTP Server: http://ftp.msfsvizagprovince.org
FTP & explicit FTPS port: 21
Regards,
Johnanu
Hello,
Its been 4 days and still my contact form issue is not resolves. Please resolve the issue at the earliest as my contact form is online and my client is eagerly waiting for the fix.
Thanks & Regards,
Johnanu
Hello,
We Really Apologize about the Delays and the Inconveniences! We have been working on your Issue since the past 48 Hours and the issue remains with your Hosting Environment since all the PHP Files on your Server inside the include Folder returns a 500 Internal Server Error. We are using the Latest Version of the very Popular PHPMailer Plugin which is even used by the WordPress so we guess this is not an issue with any particular plugin or the Template Files. The issue appears to be with the PHP Configuration on your Server. Please consider contacting your Web Hosting Provider about this error or consider Turning on the Error Reporting on your Web Server:
Check the error_reporting, display_errors and display_startup_errors settings in your php.ini file. They should be set to E_ALL and On respectively (though you should not use display_errors on a production server, so disable this and use log_errors instead if/when you deploy it). You can also change these settings (except display_startup_errors) at the very beginning of your script to set them at runtime (though you may not catch all errors this way):
error_reporting(E_ALL);
ini_set('display_errors', 'On');
After that, restart server.
This will help you determine the reason for the Errors. Hope this Helps! Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
I have contacted with your message to my namecheap hosting server support team said that they have disabled sending forms using mails like gmail for security reason to protect receiving spam mails. But said for contact forms smtp authentication can be used. Thank you for the efforts you put in resolving the issue. Have a great day.
Thank & Regards,
Johnanu
Hello,
Thank you so much for your Continued Patience! We Really Really Appreciate it!
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
I am hoping you can help me with my Custom google search I have changed the
var cx = to my google number but nothing is showing up in the results page.
How do I link the search box to the search results page so it will pull results.
I can not find any documentation
Lisa
Hello,
The Google Custom Search Engine has not yet Indexed your Website's Links which is why it is taking some time to be displayed. The Search Results will eventually start displaying within the next 2-3 Days but can take upto a week.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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