getOS for plugins error

2 replies · opened Dec 15, 2020

GgizbooDec 15, 2020

hi,

I have : plugins.js:377 Uncaught TypeError: Cannot read property '1' of null
at getOS (plugins.js:377)
at plugins.js:377

It's new.

Could you please verify my website (version 5.9) ?

Regards

SSemicolon WebSTAFFDec 15, 2020

Hello,

We have checked out your Website and you are using an Old Version of Canvas (v5.9) which has Old 3rd Party Plugin Codes that could cause conflicts with New OS Updates. Make sure that you are using the Latest Version of Canvas with the Updated Codes to ensure maximum compatibility. This is why we always keep Canvas updated with the Latest Plugins and Codes. So simply update to the Latest Version and this will definitely fix your issue.

If you are not ready to update to the Latest Version, consider updating the Youtube BG Player Plugin to the Latest Version in the js/plugins.js File.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

GgizbooDec 18, 2020

thanks for your feedback, for now i just replaced plugin.js. I will do the big update later.
regards

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