forms-feedback-fixed result after submit

3 replies · opened Oct 12, 2021

CCarlosOct 12, 2021

I'm using forms-feedback-fixed.html as a base for my custom feedback form.

Even in the original example (forms-feedback-fixed.html), when the Submit button is clicked, the form shows some animation, and this never goes away.

I'm calling a php file that will process the form submit, so after the user click submit, I just want to show "Thank you!" and disable any further attempt to send the feedback for that page.

SSemicolon WebSTAFFOct 13, 2021

Hello,

There appears to be an Error with your PHP File which is why the Animation does not go away. The example on our Live Previews: https://themes.semicolonweb.com/html/canvas/forms-feedback-fixed.html works perfectly fine. Check the image attached.

Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

CCarlosOct 13, 2021

You are right. My validation code in php wasn't returning a correct result.
Sorry for wasting your time with this.

SSemicolon WebSTAFFOct 14, 2021

Hello,

No Problems at all! We are very Happy to Help!

Glad your issues were resolved.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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