Form submission issue

2 replies · opened Jul 13, 2019

AabdoukidJul 13, 2019

Hello,

Thanks for the great support you guys are providing overall.
Need some help here, as spent quite some time trying to figure out why my forms were not submitting.

After several tests, even hosting some unchanged templates of yours in my wamp server, it appeared that having the js/functions.js included and running in the page prevents the form from being submitted.
As soon as I take off the following, the form submits correctly. Problem is, the functions.js module is used everywhere on my website.


	

Any help on how to solve this?

Many thanks!

SSemicolon WebSTAFFJul 15, 2019

Hello,

Thank You so much for the Kind Words! :)

We have just checked out your Forms and the issues appears to be with the following line of code on your Page:

In the above code, the action="include/form.php" Attribute does not exist which is required for the AJAX Form to process correctly and send the Form Responses to your Email. If you would like to disable AJAX Functionality on the Form, simply add the .customjs Class to the <form> Tag.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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