Hello,
I'm having issues with sending email via form. Arrows just moving and nothing happens.
Can You pls check: https://sina-vill.hu
thanks
3 replies · opened Jun 14, 2020
Hello,
I'm having issues with sending email via form. Arrows just moving and nothing happens.
Can You pls check: https://sina-vill.hu
thanks
Hello,
Thanks for your Patience!
We have checked out your Forms online and the issue appears to be with the Server Configurations. The File: https://sina-vill.hu/include/form.php which processes the Forms is returning a 500 Internal Server Error.
Firstly, please make sure that your PHP Version is more than 5.6 or preferably the Latest Version.
Secondly, it might be possible that the PHP mail() Function is blocked by your Web Hosting Provider in order to to prevent SPAM. So, it is Highly Recommended to use SMTP Functionality for Forms as it ensures that the Mails are delivered securely.
Please check these 2 issues above and if you are still facing further issues, the please consider adding the .customjs Class to the .form-widget Element and then following code at the very top of your include/form.php File:
error_reporting(E_ALL);which should display all the possible errors. Please notify us about the Error Message you see, after going through the process above, so that we can provide you with more assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Thanks, the error reporting log helped me out.
OMG, the problem was when I uploaded the files, the server making the file names lowercase. That was the problem...
Thanks, it works now
Hello,
Very Happy to Help!
Do let us know if we can help you with anything else.
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