form landing page not work

4 replies·opened Sep 26, 2017
G
glsdezignSep 27, 2017

The form does send an e-mail, but the message does not arrive.

... with 31000 sales you have made your money, but do not support the product.

I
ivanpossSep 28, 2017

Hi- I am a fellow user. I am no expert but I try to learn by looking at other peoples problems.

so I looked at your site and I dont see a sendemail action.

example:
<form class="nobottommargin" id="template-contactform" name="template-contactform" <strong>action="include/sendemail.php"</strong> method="post" enctype="multipart/form-data">

after you add the proper code to your HTML page you need to edit your sendemail file in the include directory with the proper info that directs the sent data to your mailbox.

again- I am no expert but that may be the issue.

I
ivanpossSep 28, 2017

I just noticed that your form calls a landing-5 php. Try calling the sendemail.php that has been set up properly with your info.

S
SemiColonWebSTAFFOct 3, 2017

Hello,

The Form Codes appear to be fine but it appears that the PHP mail() Function does not work on your Servers or blocked by your Web Hosting Provider. You can contact your Web Hosting Provider for this and they can fix this for you or you will need to use the SMTP Configuration for this. Please check out the Documentation > Widgets > Contact Forms Section for the SMTP Setup Instructions.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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