Form hanging but response emails being sent

3 replies · opened Aug 3, 2023

Jj_toAug 3, 2023

Hello, I'm hoping you can shed some light on this issue.

When the user fills out the form on the website, the process just seems to hang after they click submit. The email is sent (which is great) but the process seems broken from the user's perspective. Any ideas on why this might be happening?

The live site uses a Google Workspace hosted email address to receive responses. I'm using the SMTP code and I had no issues at all with the forms on my testing server (tested with a different Google hosted email address). They worked perfectly.

Please let me know what other information you might need to figure out what part of this process is not functioning correctly

Thanks

SSemicolon WebSTAFFAug 3, 2023

Hello,

Everything appears to be fine, just make sure that the $mail->SMTPDebug is set to 0.

This will definitely fix your issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Jj_toAug 3, 2023

That did fix my issue!

I can't thank you enough for all of the assistance I've received from you during this project build.

SSemicolon WebSTAFFAug 3, 2023

Super Happy to Help! :) And we are always here to help! :)

Any issues you face, we are just a question away, so please feel free to always contact us.

Have a Wonderful Day.

PS. If you would have just 20 seconds to spare, a minor 5 Star Rating will really lift our spirits up and motivate to keep releasing useful updates.

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