form error and logo carrousel

11 replies · opened Feb 6, 2021

AApoorv699Feb 6, 2021

Hi,

When i am submitting the form on website. After submitting it get stuck on loading and shows 405 http error on console logging.
Also all my responses are going to spam folder on mail.

I want to know how can i make logos attached image here in a carrousel mode.

SSemicolon WebSTAFFFeb 6, 2021

Hello,

  1. The Forms do not work because the File: https://www.zenpaysolutions.com/include/form.php does not exist on your Servers.

  2. If you are using PHP mail(), the Form Emails can get delivered to SPAM Folders as the Mail Services cannot determine the proper source of the Emails. It is recommended to use SMTP instead: http://docs.semicolonweb.com/docs/forms/form-setup/#docs-snippet-php for better security and email delivery.

  3. Consider checking out this Documentation: http://docs.semicolonweb.com/docs/shortcodes/carousel/ to add a Carousel to your Website.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AApoorv699Feb 10, 2021

Hi, Form.php is in the server now but its still giving same error how to fix this?

SSemicolon WebSTAFFFeb 10, 2021

Hello,

The Form Processing File is still returning a 404 Error: https://www.zenpaysolutions.com/include/form.php . Make sure that location for your Form Processing File is correct or you can change the Form's action value to the Uploaded Location of the Form.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SSemicolon WebSTAFFFeb 11, 2021

Hello,

We understand. However, this is something which is related to your Servers. You will need to contact your Web Hosting Providers and ask them to fix this for you as the current action="include/form.php" Value will look for the http://zenpaysolutions.com/include/form.php File which is currently returning a 404 error. So either this is a Location Error or the PHP might not be installed on your Servers? You can get in touch with them to get this fixed. If there is any other issue with the Forms we can definitely assist your further.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AApoorv699Feb 11, 2021

Is there any way to convert the form plugin to a js function ?

SSemicolon WebSTAFFFeb 11, 2021

Hello,

Unfortunately, not. Form Processor currently only works with PHP.

Let us know if we can help you with anything else.

AApoorv699Feb 12, 2021

Now its showing error code 500

SSemicolon WebSTAFFFeb 12, 2021

Hello,

This appears to be an Error with the Server Configurations or any Customization errors in the include/form.php File.

Firstly, please make sure that your PHP Version is more than 5.6 or preferably the Latest Version.

Secondly, it might be possible that the PHP mail() Function is blocked by your Web Hosting Provider in order to to prevent SPAM. So, it is Highly Recommended to use SMTP Functionality for Forms as it ensures that the Mails are delivered securely.

Please check these 2 issues above and if you are still facing further issues, the please consider adding the .customjs Class to the .form-widget Element and then following code at the very top of your include/form.php File:
[ch_pre type="php"]error_reporting(E_ALL);[/ch_pre]

which should display all the possible errors. Please notify us about the Error Message you see, after going through the process above, so that we can provide you with more assistance on this.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFFeb 12, 2021

Hello,

Something appears to be incorrect but we are very certain the issue is with the Servers. You can provide us with your FTP Access and we can check it out for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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