form

10 replies · opened Jan 29, 2021

Ii-creativiJan 29, 2021

salve non riesco a configurare il form sul mio sito web ho provato a configurarlo ma non ci riesco

SSemicolon WebSTAFFJan 29, 2021

Hello,

Can you please let us know if you are facing any Specific Issues with the Forms or if there are errors?

Please consider checking out this Documentation on Forms: http://docs.semicolonweb.com/docs/forms/form-setup/ for complete instructions.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Ii-creativiJan 29, 2021

ho usato la guida ma lo stesso non va non capisco come mai

Ii-creativiJan 29, 2021

l'ho configurato esattamente non c'è la possibilità di darvi gli accessi ftp e farvelo controllare??

SSemicolon WebSTAFFJan 29, 2021

Hello,

You can definitely provide us with FTP Access and we can look into this for you. However, we would recommend to first try setting up SMTP: http://docs.semicolonweb.com/docs/forms/form-setup/#docs-snippet-php, as it is likely that your Server does not support PHP mail() Function. Simply use the SMTP Settings and let us know if you are facing further issues with this, so that we can look into this for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Ii-creativiJan 29, 2021

Già usata ma non funziona

SSemicolon WebSTAFFJan 31, 2021

Hello,

Thanks for your Patience!

We have tried submitting the Form on your Website and it is returning a Successful Message upon submission. Can you please let us know what errors you are facing and also you can provide us with FTP and SMTP Details so that we can try setting this up for you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Ii-creativiJan 31, 2021

La mail viene consegnata così

SSemicolon WebSTAFFJan 31, 2021

Hello,

There appears to be an error with the SMTP Settings or the Server Configurations. We will need to take a deeper look into this. The Emails should deliver like this: http://themes.semicolonweb.com/html/canvas/images/intro/new/canvas-forms-processor.mp4 .

You will need to provide us with access so that we can look further into this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Ii-creativiJan 31, 2021

Nome utente FTP: uweswpvg
Password FTP: R)X9Y4nhLW0c:mOW
Server FTP: ftp.i-creativi.com
Porta FTPS esplicita & FTP: 21

SSemicolon WebSTAFFFeb 1, 2021

Hello,

Thanks for your Patience!

We have tested the Forms on your Website and it appears to be working fine for us (check attachment). You simply need to set the $toemail in the include/form.php File. Set it to the Email Address you want the Form Email to be delivered to. Check the Receiving Form Responses Section here: http://docs.semicolonweb.com/docs/forms/form-setup/#docs-snippet-php .

This should definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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