File Uploader Working but only for files under 1.5mb

1 reply · opened Nov 1, 2016

Mmscoates29Nov 1, 2016

Hi, I have a contact form with various elements, all of which are working fine. I have a file uploader in there for multiple files (the single one but duplicated with an array, which is again working fine and returning the files.) The problem comes when I try a file larger than about 1mb, when instead of the success message I just get the spinning loader icon appear over the form and it never goes away.

Is this something to do with the code? If not could you please point me in the direction of where I can get this fixed please as I am rather stuck! Could it be linked to my email hosting? Many thanks in advance

URL: www.brief-tro.com

html and php attached

SSemicolon WebSTAFFNov 2, 2016

Hello,

According to the Issue you have mentioned, the issue appears to be with the PHP.ini (PHP Configuration) File on your Server. Please make sure that your PHP settings: post_max_size and upload_max_filesize are set to a Size according to your Needs. You can also consider contacting your Web Hosting Provider regarding this.

Hope this Helps! Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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