Error after installing cannot customize

3 replies · opened Feb 27, 2023

Llongtnguyen01Feb 27, 2023

Hello there, I've tried to upload the Canvas theme folder from the local drive to Wordpress by using FTP FileZilla. I've got many issues and already solved them such as having to copy the index.html to the parent directory... However, after installing successfully, I cannot customize the theme. Please help. Appreciate your support. Regards, Long Nguyen

SSemicolon WebSTAFFFeb 27, 2023

Hello,

Really Apologize for the Inconvenience but this is not a WordPress Theme but a Static HTML5/CSS3 Template (as the Title of the Item says) so this cannot be installed on WordPress.

You can find WordPress related Themes only in the WordPress Category.

Please let us know if we can help you with anything else.

Llongtnguyen01Feb 28, 2023

Hello,

Thank you for your reply. I got it. I will install it as the static website then. Thanks.

Regards,

Long

SSemicolon WebSTAFFFeb 28, 2023

Hello,

Thanks for the Update.

Please let us know if you face any issues with Canvas and we will be more than Happy to help! :)

Meanwhile, do let us know if we can help you with anything else.

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