Embedded video not loading on mobile device

Hello,

Apple and Android do not allow autoplay for HTML5 Videos/Audio to prevent unsolicited usage of Bandwidth (which can be Cellular) on the User’s Mobile Device. They can only be played on their native Video Player.

Here is the Official Reference for Apple: https://developer.apple.com/library/safari/documentation/AudioVideo/Conceptual/Using_HTML5_Audio_Video/Device-SpecificConsiderations/Device-SpecificConsiderations.html .

Meanwhile, currently the Inline Video Autoplay is supported only from iOS 10 onwards. You can use the following instructions to make it work on iOS 10 or above devices:

1. Add the playsinline Attribute to the <video> Tag. Example:

    ...

1. Then add the .no-placeholder Class to the .video-wrap Container that encloses the <video> Tag. Example:

    
        ...
    
    

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.